Frequently asked questions
Everything about setup, analytics, limits, plans, payments, and support.
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Getting started
What is Vispae?
Vispae builds custom, branded AI Telegram assistants that answer questions, reduce support workload, and surface hot leads. Assistants learn from your website, documents, and prompts, and speak in your on-brand voice.
Does the assistant actually sell?
Yes — as a sales assistant. It answers questions, handles objections, recommends plans, and captures hot leads so your team can close. It does not process payments; handoff is to your checkout or sales team.
How fast can we go live?
Typical delivery is 3–5 business days after we receive your inputs: business name, Telegram bot username, your site/docs/prompts, and the plan you’d like.